Ever had to spend a night in an airport due to a delayed flight? Or stood in queue at a Ryanair desk for an hour, simply to be told they can’t actually help you at all? Frustrating, isn’t it?! You’re certainly not alone.  In fact, the 2013 white paper, ‘Passengers-first: re-thinking irregular operations’ showed that 33% of passengers are frustrated with insufficient real-time information. The good news is that technology solutions company, Amadeus, has created a solution! The company’s latest … [Read more...]