Achieve and maintain high customer satisfaction ratings with Appath solutions.
Central online system for multichannel customer service orders.
Accessing multiple sites to review order details then customer notes and history are inefficient. Our complete solution enables you to easily flag any customer order and assign company users, with a simplified overview of transaction details and follow up tasks; making customer service management as easy as possible. Full information of order specifics and customer service notes unified allow the most effective method for customer satisfaction control.
Assign service tickets to any department or warehouse for quick resolution.
An order can be ticketed for customer service and assigned to any of your company users. Customized flags allow simple navigating to common customer service issues and pressing matters to promptly resolve. Our cloud based software enables flagged orders and tickets to be managed from any locations computer, phone, or internet connected tablet.