3 articles Shipments

Voiding a shipped order will update the order in Appath from Shipped status back to Awaiting Shipping status; the order status at your selling channel does not change. Voiding a created shipping label submits the item to the associated Carrier for credit of the postage fees. If the order was shipped using the manual shipping method (label not created in Appath), then the order shipment is simply voided and order status is returned to Awaiting Shipping. To void shipped orders: 1. Navigate … [Read more...]

1. Navigate to the Shipments section in Appath, select the Shipments button above the table, then select the Return Labels option. 2. Locate the order shipment of the Customer which you want to reprint the return label, then select to check the box for the order. 3. Click the Print Labels button above the table. 4. Select your preferred method to receive the reprint of the return shipping label. … [Read more...]

1. Navigate to the Shipments section in Appath 2. Locate the order shipment of the Customer which you want to create a return label, then select to check the box for the order. 3. Click the Create Return Label button above the table. 4. Select the preferred return shipping service details, then click Get Shipping Rate button to view the carrier postage fees. 5. An RMA # can be entered to have your custom number printed on the return shipping label, if this field is left blank then … [Read more...]